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Employment Opportunities

Turning Point is always looking for motivated, growth-oriented people to join our team. If you are interested in joining the Turning Point’s team, we are looking to fill the following positions.

Sales/Stock Clerk

REPORTS TO: Second Hand Rose Store Manager

CLASSIFICATION: Part Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS:
The Sales/Stock Clerk is responsible for generating sales, providing customer service, operating a cash register, greeting and assisting donors, sorting, organizing and pricing donated items, and stocking merchandise for sale in the store. Must have retail/resale experience, as well as the ability to operate a cash register and communicate with the general public. Must also have excellent organizational, public relations, and basic math skills. Must have a high school diploma or GED. Must have the ability to work with diverse populations. Must be able to work evenings, weekends, and/or holidays as required. Must pass a criminal background check as a condition of employment.

Hourly Wage: $11.00

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy.
  • Administer and implement Turning Point and Second Hand Rose policies and procedures
  • Maintain agency policy on confidentiality
  • Generate sales of merchandise
  • Ensure the highest level of customer service and donor relations.  Interact with donors and customers to answer questions and solve problems.  Provide a friendly, service oriented environment by greeting and acknowledging every guest and assisting as needed
  • Supervise volunteers working in your area to ensure they are doing it correctly.  Offer coaching if needed
  • Maintain knowledge of current prices, sales and changes
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountability at the cash register
  • Maintain complete and accurate records as required
  • Coordinate the next day’s sale with the Manager
  • Create and maintain in-store and window displays
  • Keep log book for furniture, estate sale and special pickups
  • Respond to requests for donation pick-ups and schedule the pick-ups
  • Responsible for upkeep of donor station at back door.  Maintain supply of donor receipts, pens, handouts
  • Generate sales of furniture using price negotiation as necessary
  • Remove all HOLD tags at time of expiration
  • Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety
  • Advise Manager of merchandise that is not selling, areas in the store that need restocking or items that are priced incorrectly
  • Assist cashier on duty to ensure proper customer service
  • Sort, price and stock merchandise for sale in the store, being aware of store inventory
  • Assist in floor moves, merchandising, display maintenance and general store/backroom organization
  • Responsible for following SHR safety procedures and for maintaining a safe and clean environment inside the store and backroom, as well as the outside premises of SHR
  • Be able to perform the basic functions of the day-to-day store/backroom operations of SHR
  • Be aware of store surroundings, report all possible shoplifters to management, or call the police if management is not immediately available
  • Be aware of and adhere to Second Hand Rose policies with regard to staff purchases.  Report all possible losses to management
  • Keep store manager (or Lead Staff) informed of all potential problems
  • Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
  • Conduct relationships with SHR and agency staff and volunteers to promote mutual respect and a positive and productive work environment
  • Notify the SHR Store Manager, or Chief Fund Development Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the SHR Store Manager

LEAD STAFF DUTIES AND RESPONSIBILITIES – Lead Staff are experienced staff who has been designated to assume the responsibility for the management of SHR in the absence of the Store Manager. When so designated, they will have the following additional duties & responsibilities:

  • Perform store opening & closing procedures, including setting up cash register drawers and turning daily cash receipts over to Turning Point Accounting or placing in SHR safe
  • Supervise and direct the daily activities of all SHR staff, volunteers, and community service workers.  This includes scheduling replacements for staff that calls in sick and scheduling daily lunch coverage
  • Coordinate the daily sales & post on board
  • Handle all customer or donor problems that staff are not able to resolve
  • Perform any other duties necessary to ensure the safe & smooth operation of the store

WORKING CONDITIONS

  • Must be able to work independently
  • Allows for flexibility in schedule and job function
  • Must be able to lift 25-50 pounds
  • Must be able to stand for extended periods of time
  • Must be available to work week-ends
  • Must be able to work flexible hours
  • Must be prepared to work in all weather conditions

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Second Hand Rose Sales/Stock Clerk in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Second Hand Rose Truck Driver for Donations & Pick-Ups

REPORTS TO: SHR Store Manager

CLASSIFICATION: Non- Exempt

General Description & Qualifications:
The truck driver is responsible for scheduling and carrying out donations of furniture. The ideal candidate must hold a valid driver’s license with chauffer endorsement. Driver must also have a valid medical card from the Department of Transportation. Driver must also have customer service experience to deal with donors in a diplomatic fashion. Driver will have a partner scheduled to assist with pick-ups. Driver and partner will go to donor’s homes and office buildings and remove furniture and other items from residence or offices. Upon completion of pick-ups, driver and partner will unload the furniture in the store in an organized and presentable manner. Ideal candidate must have High School Diploma, GED or equivalent certification, a valid Michigan Driver’s License and a good driving record as person will be transporting survivor as necessary. Must pass a criminal background check as a condition of employment. 

Pay Rate Per Hour $15.00

Principle Duties and Responsibilities:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement Turning Point and Second-Hand Rose policies and procedures
  • Ensure the highest level of donor satisfaction while maintaining quality of merchandise standards
  • Interact with donors and customers to answer questions and solve problems
  • Must be able to work independently
  • Maintain knowledge of current needs and quality standards of Second Hand Rose
  • Maintain a log book of pick-ups
  • Return potential donors calls in a timely manner
  • Organize the unloaded furniture in a way that is accessible and visually appealing
  • MUST HAVE EXCEPTIONAL INTERPERSONAL COMMUNICATION SKILLS
  • Preform all other duties as assigned by the Store Manager

Working Conditions:

  • Must be able to carry 150 lbs
  • Must be able to plan for how much furniture will be picked up that day and the most efficient route
  • Must be able to move furniture out of residence or offices without damage to furniture or donor property
  • Willing to work in all weather conditions
  • 15 – 25 hours a week, Monday and Thursday 9 am – 2 pm 
  • Additional pickup/delivery days possible

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Truck Driver for Donations & Pick-Ups in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Furniture Mover/Truck Driver for Turning Point’s Housing Program

REPORTS TO:  Development Director/ Director of CAHP- only 1 supervisor

CLASSIFICATION: Part-Time Non-Exempt 20 hours weekly

GENERAL DESCRIPTION & QUALIFICATIONS:
The furniture mover/truck driver is responsible for picking up donations of furniture (with a partner) from homes and businesses, and dropping off furniture to Turning Point’s housing units.  Must have excellent customer service skills to deal with donors in a kind and courteous manner. Must also have excellent organizational and public relations skills.  Must have the ability to lift a minimum of 80-100 lbs. and move furniture. Must be able to read a map and plan a route.  Must have a high school diploma or GED.  Must have the ability to work with diverse populations.  Driver must have a valid Michigan Chauffeur License and a clean driving record.  Driver must also hold a valid DOT medical exam card. Must pass a criminal background check as a condition of employment. Flexible schedule. 

Wage: 20.00/ hour

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy 
  • Administer and implement Turning Point and Second Hand Rose/ Turning Point policies and procedures
  • Maintain agency policy on confidentiality
  • Ensure the highest level of customer service and donor relations.  Interact with donors to answer questions and solve problems.  Provide a friendly, service-oriented environment
  • Pick-up regular furniture donations and Turning Point drop off to the housing units as scheduled by the Development Director/ Community Advocacy Housing Program
  • Responsible for planning route and preparing maps for daily pick-ups to ensure timely, accurate and efficient pick-ups
  • Responsible for loading and unloading donated furniture and miscellaneous items on truck, taking care not to damage donor’s property, the donated goods, and Turning Point’s property
  • Responsible for maintaining adequate fuel supply and the cleanliness of the inside and outside of the truck
  • Responsible for following Second Hand Rose/turning Point safety procedures and utilizing the proper safety equipment as required
  • Responsible for the secure and safe operation of Second Hand Rose/Turning Point truck and equipment
  • Report any problems with the vehicle immediately to the Development Director 
  • Prior to pick up prepare furniture department for new items.  Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety
  • Responsible for accepting or refusing donations based on Second Hand Rose/Turning Point guidelines
  • Assist with the removal of purchased furniture and the disposal of unwanted items
  • Be aware of and adhere to Second Hand Rose/ Turning Point policies with regard to staff purchases.  Report all possible losses to Development Director
  • Keep Development Director/ Community Advocacy Housing Program informed of all potential problems, incidents and donor concerns/comments
  • Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
  • Conduct relationships with Second Hand Rose/Turning Point and agency staff and volunteers to promote mutual respect and a positive and productive work environment
  • Notify the Development Director/ Community Advocacy Housing Program of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the Development Director/ Community Advocacy Housing Program

WORKING CONDITIONS  

  • Must be able to work independently
  • Allows for flexibility in schedule and job function
  • Must be able to lift 80-100 pounds
  • Must be able to sit or stand for extended periods of time
  • Must be able to work flexible hours
  • Must be prepared to work in all weather conditions
Resident Advocate/Crisis Line Worker - Midnights

REPORTS TO: Resident Advocate/Crisis Line Coordinator

CLASSIFICATION: Full Time Non-Exempt 

 GENERAL DESCRIPTION & QUALIFICATIONS:

Serve as staff member on duty for crisis response and resident advocacy at domestic violence and sexual assault program. Must have work experience, volunteer work, or internship in the field of domestic violence, sexual assault, and crisis counseling and/or enrollment in a degree program in social work or human services. Must demonstrate sensitivity to survivors of violence and members of diverse populations, and working knowledge of empowerment, oppression, and violence models. Must be able to flex schedule to fill in weekend and midnight shifts. Some holidays are required. Must have the ability to work with diverse populations. This position has no supervisory responsibilities. Travel is not required. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a central registry and criminal background check as a condition of employment.

 Full time Midnights 11pm – 7am. Pay rate: $11.00-$15.00 per hour

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement agency policies and procedures
  • Maintain agency policy on confidentiality, record keeping and professional ethics
  • Respond to calls on the agency’s 24 hour hotline
  • Dispatch First Responders and Forensic Nurse Examiners
  • Provide crisis support and counseling to hotline callers and women/children in residence utilizing Turning Point, Inc.’s empowerment counseling model
  • Process phone and in-person intakes for shelter
  • Assess danger of client situation and safety planning
  • Assess lethality of suicidal clients and takes appropriate action
  • Maintain records of crisis calls and service to shelter residents
  • Provide information and referrals to callers and residents
  • Provide for the safety and security of the shelter, its residents and staff
  • Must complete all duties on resident advocate ”Mandatory Daily Log”
  • Maintain referral manuals
  • Must be able to work midnight shifts for the on-call emergency midnight schedule
  • Regularly attend all staff meetings, in-services and workshops
  • Coordinate services with other shelter units (children’s program, case management, facilities management, etc.) and with other departments in the organization
  • Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development
  • Notify the Shelter Director, Director of Programs or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the Shelter Director or Crisis Line/Resident Advocate Coordinator

 WORKING CONDITIONS:

  • Must be able to work independently and as a team member
  • Allows for flexibility in schedule and job function adapting work to needs of residents
  • Ability to climb stairs
  • Ability to lift 20-30 lbs

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Resident Advocate/Crisis Line Worker in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Resident Advocate/Crisis Line Worker - Part Time

REPORTS TO:  Resident Advocate/Crisis Line Coordinator

CLASSIFICATION: Part Time Non-Exempt 

 GENERAL DESCRIPTION & QUALIFICATIONS:

Serve as staff member on duty for crisis response and resident advocacy at domestic violence and sexual assault program. Must have work experience, volunteer work, or internship in the field of domestic violence, sexual assault, and crisis counseling and/or enrollment in a degree program in social work or human services. Must demonstrate sensitivity to survivors of violence and members of diverse populations, and working knowledge of empowerment, oppression, and violence models. Must be able to flex schedule to fill in weekend and midnight shifts. Some holidays are required. Must have the ability to work with diverse populations. This position has no supervisory responsibilities. Travel is not required. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a central registry and criminal background check as a condition of employment.

 Part time: 24-29 hours per week. Pay rate: $11.00-$15.00 per hour.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement agency policies and procedures
  • Maintain agency policy on confidentiality, record keeping and professional ethics
  • Respond to calls on the agency’s 24-hour crisis hotline
  • Dispatch First Responders and Forensic Nurse Examiners
  • Provide crisis support and counseling to hotline callers and women/children in residence utilizing Turning Point, Inc.’s empowerment counseling model
  • Process phone and in-person intakes for Shelter
  • Assess danger of client situation and safety planning
  • Assess lethality of suicidal clients and takes appropriate action
  • Maintain records of crisis calls and service to Shelter residents
  • Provide information and referrals to callers and residents
  • Provide for the safety and security of the Shelter, its residents and staff
  • Must complete all duties on resident advocate ”Mandatory Daily Log”
  • Maintain referral manuals
  • Must be able to work midnight shifts for the on-call emergency midnight schedule
  • Regularly attend all staff meetings, in-services and workshops
  • Coordinate services with other Shelter units (children’s program, case management, facilities management, etc.) and with other departments in the organization
  • Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development
  • Notify the Shelter Director, Director of Programs or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the Shelter Director or Crisis Line/Resident Advocate Coordinator

WORKING CONDITIONS:

  • Must be able to work independently and as a team member
  • Allows for flexibility in schedule and job function adapting work to needs of residents
  • Ability to climb stairs
  • Ability to lift 20-30 lbs

 No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Resident Advocate/Crisis Line Worker in the subject line attention: Human Resources.

 Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Case Manager Junior

REPORTS TO:                   Director Crisis/Shelter Program

CLASSIFICATION:          Full Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: The Case Manager will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing and employment. The Case Manager will assist program participants with information, support, referrals, follow-up, and advocacy so that they can meet their individual service goals. The Case Manager is responsible for providing support, advocacy, and crisis intervention to families in the shelter and/or housing program.  The Case Manager must have experience in providing services to survivors of domestic and sexual violence. They must also have knowledge and understanding of the impact of violence on the lives of survivors and their children in shelter. Excellent writing and communication skills are essential. Must have the ability to work with diverse populations. A Bachelor’s Degree in Social Work or related field and demonstrated experience as a Housing/Employment Specialist is preferred. Must be able to flex schedule as needed for the program requirements. Travel is required to meet the needs of program participants. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. This position has no supervisory responsibilities. Must pass a criminal background check as a condition of employment. Salary Range: $13-$17 per hour.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  •  Implement agency, program mission and empowerment philosophy
  • Administer and implement agency policies and procedures
  • Maintain agency policy on confidentiality, record keeping and professional ethics
  • Demonstrate self as a team player with the ability to remain flexible to changing needs of families and programs
  • Provide education on budget and financial management
  • Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources
  • Meet with all assigned residents 2-3 times per week, to follow-up on progress with established goals like housing, etc
  • Develop strengths-based individualized service plans with program participants, and regularly monitor to evaluate progress on the goals and activity plans of each participant
  • Manage multiple service providers internal and external to Turning Point, Inc. to ensure a coordinated service delivery plan for each participant and their family. Create on-going positive relationships with employment and housing partners
  • Address communal living issues with residents
  • Investigate housing for compliance with Federal, State and Local requirements, including lead content
  • Establish connections with community resources for health needs, transportation, childcare, counseling, and any other resources identified by the program participant
  • Assist in updating and maintaining an accurate family’s resources/referrals manual
  • Provide education on budget and financial management to survivors
  • Provide advocacy for participants as needed with community organizations
  • Provide transportation to residents in personal vehicle as needed
  • Assess danger of client situation, provide families with information on domestic and sexual violence and help them develop a safety plan
  • Assess lethality of suicidal clients and take appropriate action
  • Provide a safe, comfortable, caring environment that focuses on the needs, and safety of the survivors and their children
  • Follow Turning Point’s policy on reporting suspected/witnessed abuse or neglect to Child Protective Services
  • Complete accurate and timely documentation for reports to be run as required by the program and funding sources
  • Regularly attend all staff meetings, in-services and workshops
  • Conduct relationships with staff to promote mutual respect, improvement of services, and inter- departmental program development and planning
  • Communicate with the Director of Community Advocacy/Housing Program to keep them apprised of participant progress and program status
  • Notify the Director of Community Advocacy/Housing Program, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by Director of Community Advocacy/Housing Program

WORKING CONDITIONS:

  • Must be able to work independently
  • Ability to lift 30 lbs
  • Allows for flexibility in schedule and job function and adapt to crisis needs at shelter
  • Ability to climb stairs
  • Ability to stand for long periods of time

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Resident Advocate/Crisis Line Worker in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Chief Human Resources Officer

REPORTS TO: Chief Executive Officer      

CLASSIFICATION: Full-Time Exempt

GENERAL DESCRIPTION & QUALIFICATIONS:  The Chief Human Resources Officer will work closely with the Chief Executive Officer to manage and provide oversight of all Human Resource services at Turning Point. This includes performing the day-to-day functions of the department, as well as developing and implementing policies, procedures, and best practices in the areas of employee relations, recruitment and onboarding, performance management, staff development, compensation and benefits.  The Chief Human Resources Officer will supervise the HR Benefits Specialist and HR Coordinator/Office Manager. As a department, the HR Team will collaborate with other members of the leadership team to identify, develop, and implement a long-range HR strategy aligned with Turning Point’s business plan. They will need to possess strong leadership and people management skills that reflect Turning Point’s values, including mutual respect, compassion and integrity. A Bachelor’s degree in Human Resource Management, Business, or related field with a minimum of (5) years HR experience in a nonprofit environment and at least (3) years in a management role. The ideal candidate will possess excellent skills and enthusiasm for shaping a diverse and inclusive work culture that focuses on the mission of Turning Point.  Must have demonstrated success in recruiting and retaining diverse employee talent.  Proficiency in MS Office is required.  Must have excellent communication skills, ability to manage competing deadlines and prioritize in a busy, fast-paced environment. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record.  Must pass a criminal background check as a condition of employment.

Salary Range: $55,000 - $65,000

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy.
  • Partner with Agency departments and programs to administer and implement agency policies, procedures and protocols.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Management and oversight of Human Resource functions including planning, organizing, and compliance with all related processes.
  • Provide day-to-day HR services to staff including posting open positions, screening applicants, running background checks, maintaining employee/contractor files, onboarding new employees, benefits enrollment, and payroll processing functions.
  • Manage aspects of payroll processing and employee data in ADP in collaboration with Finance Department.
  • Recommend new approaches, policies, and procedures to effect continual improvements in a culture of diversity and inclusion.
  • Participates as a member of the senior leadership team in the development and implementation of organization-wide policies and programs.
  • Develop and implement personnel policies and maintain the Employee Handbook.
  • Remain current and knowledgeable about federal, state and local employment laws and regulations and applying appropriate measures to ensure compliance; anticipate and minimize litigation risks.
  • Develop and implement a strategic and diverse recruitment plan; ensuring the selection and retention of diverse and highly qualified staff.
  • Research, develop, implement, and administer competitive compensation, benefits, performance management, training, employee relations, and employee incentive programs to establish and promote consistent performance expectations among management and staff.
  • Providing training, coaching and leadership to managers on handling employee conflict resolution, including grievances, policy violations and investigations.
  • Design, implement, and manage annual staff evaluation process.
  • Assist in the selection and administration of employee benefits, unemployment, and workers’ compensation plans.  Process claims and provide reporting when required.
  • Ensure that a Succession Plan is updated and reviewed annually.
  • Hire and supervise the Office Manager.
  • Ability to give corrective and confirming feedback to department staff.
  • Ability to set direction, delegate tasks and manage workflow.
  • Communicate both written and verbal information assertively and respectfully.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services and interdepartmental program success.
  • Participate in applicable staff, committee meetings and other meetings deemed necessary by Turning Point.
  • Communicates with CEO on relevant information of agency operations.
  • Notify the Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients.
  • Perform all other duties as assigned by the Chief Executive Officer.

Working Conditions:  

  • Must be able to work independently and multi-task in a fast-paced environment.
  • Allows for flexibility in schedule and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.

 Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Chief Program Officer

REPORTS TO:           Chief Executive Officer

CLASSIFICATION:   Full Time Exempt

GENERAL DESCRIPTION & QUALIFICATIONS:

The Chief Program Officer is responsible for the operation and delivery of all Turning Point’s direct services to survivors of domestic violence or sexual assault, and their significant others, in alignment with our funder requirements, vision, values, and strategic plan.  Turning Point’s direct services include legal advocacy, shelter, 24-7 hotline, community-based advocacy, housing, sexual assault advocacy, trauma advocacy and more. The Chief Program Officer is responsible for ensuring all grant/contract requirements are met, including reports to funders. Additionally, the Chief Program Officer oversees program development, program evaluation, staff problem solving and staff development for direct service staff.

The Chief Program Officer must have experience supervising direct service staff as well as experience working directly with survivors of domestic violence and sexual assault and their significant others. The ideal candidate will have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model.  Experience working with transitional housing, shelter and 24-7 hotlines is desired.  Additionally, candidates must possess advocacy skills with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, religions, abilities, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Master’s Degree in Social Work or related field is required. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a criminal background check as a condition of employment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency mission as well as anti-oppression and empowerment philosophies across direct service programming.
  • Serve as a link between the Chief Executive Officer and the direct service programs regarding supervision and delivery of contracted services and quality assurance for those delivered services.
  • Ensure implementation of program policies, review them as needed, and oversee the development of new policies that reflect Turning Point’s mission, vision, and philosophy.
  • Deliver accurate statistics and timely reports to various funding sources as required by grants.
  • Provide advocacy and networking with systems that impact survivors including the development of relationships that foster cooperation.
  • Plan and implement program evaluation efforts as required by grants and quality assurance efforts.
  • Provide supervision to department directors on coaching and giving confirming/corrective feedback to staff, volunteers, and interns.
  • Assist and ensure each program director’s program evaluation plan, analysis, and improvements.
  • Report and make recommendations to the Chief Executive Officer and Board of Directors on program outcomes, needs and services.
  • Responsible for hiring, training, coaching, supervising and staff development of program directors.
  • Responsible for the development of programs and services that further Turning Point’s mission.
  • Oversees HR policy compliance and problem-solving procedures implementation in programs.
  • Develop, monitor, and operate within the program budget. Ensure that all program directors follow and implement finance policies and procedures.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Foster teamwork with staff.
  • Engage in cross- department problem solving.
  • Set direction, delegate tasks and manage workflow to meet administrative needs.
  • Participate in applicable staff, committee meetings, and other events deemed necessary by Turning Point.
  • Participate as a member of the senior leadership team in the development and implementation of organization-wide policies and programs.
  • Conduct relationships with directors and staff to promote mutual respect, improvement of services, and interdepartmental program development.
  • Notify the Chief Executive Officer of any emergencies that may affect Turning Point staff and clients.
  • Perform all other duties as assigned by the Chief Executive Officer.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Director of Trauma Advocacy Services

REPORTS TO: Chief Program Officer

CLASSIFICATION: Full Time Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Director of Trauma Advocacy Services leads a team that provides trauma-informed advocacy and support to survivors of domestic violence and sexual assault and their significant others.  Trauma Advocacy Providers partner with survivors or their loved ones to promote healing, access resources, and restore stability to lives disrupted by abuse.  Sessions may be individual or group; focused on crisis intervention, healing, resources, or problem solving; and are available in multiple locations across Macomb County. The Director of Trauma Advocacy Services is responsible for the hiring, supervision, training and mentoring of Trauma Advocacy program staff, interns, and volunteers as well as the day-to-day intake process, service delivery, program development, and evaluation of services to adult, adolescent, and child survivors of domestic violence and sexual assault and their significant others. The Director of Trauma Advocacy also responsible for the supervision of program staff’s caseload.

The ideal candidate must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma-informed counseling or therapy, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Master’s Degree in Social Work or related field is required. Travel between off site programs is required. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Ensure the delivery of trauma-informed advocacy and support to survivors.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Responsible for the hiring, supervision, and staff development of program staff, interns, and volunteers in collaboration with the Chief Program Officer.
  • Demonstrate self as a team leader working to solve problems across departments.
  • Meet regularly with staff, interns, and volunteers for purpose of staff development.
  • Demonstrate ability to provide confirming and corrective feedback for the goal of developing and enhancing staff skills.
  • Utilize program data for program improvement and staff education.
  • Knowledgeable about resources for staff development.
  • Review policies with staff and recommends updates and improvements when necessary.
  • Lead and participate in peer reviews.
  • Oversee the integrity of program data required for funding source’s program reports and program evaluation.
  • Report potentially dangerous situations to Chief Program Officer.
  • Monitor and ensure program purchases or use of petty cash by program staff, following finance policy and procedure.
  • Ability to set direction, delegate tasks and manage workflow to meet administrative needs.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Chief Program Officer.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Accountant

REPORTS TO:           Chief Financial Officer

CLASSIFICATION:   Full - Time Non- Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: The Accountant will be responsible for monitoring the outflow of accounts, billing and support financial reporting including payroll processing and assisting with various other duties in Finance. An Associate’s Degree or equivalent work experience in accounting and Microsoft Office and ADP is required. Must have strong analytical and problem-solving skills, as well as excellent organizational, interpersonal, communication, and computer skills. The ideal candidate must have the ability to work in a highly confidential, multi-task environment. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a criminal background check as a condition of employment

Hourly wage: $18 - $22

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement agency policies and procedures
  • Maintain agency policy on confidentiality, record keeping and professional ethics
  • Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.
  • Facilitates payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies.
  • Ensures outstanding obligations are credited upon payment, identifies discount opportunities, and issues purchase order amendments or stop-payment orders as needed.
  • Assists with accounting records and ledgers by reconciling monthly statements and transactions.
  • Records entry of, verifies documentation for, and distributes petty cash.
  • Calculates and reports applicable financial regulations /rules for billing and invoices.
  • Thorough understanding of bookkeeping practices and procedures, with the ability to train others in related practices and procedures.
  • Excellent organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to follow verbal and written instructions.
  • Proficient in Microsoft Office Suite, ADP and similar financial software.
  • Knowledge of spreadsheets and accounting software.

WORKING CONDITIONS:

  • Must be able to work independently
  • Allows for flexibility in schedule and job function
  • Must be able to work independently and multi-task in a fast-paced office environment
  • Allows for flexibility in schedule, work location and job function
  • Must be able to drive to multiple sites
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary
  • Ability to lift 20lbs.
  • Ability to operate general office equipment
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Director of Community Advocacy and Housing

REPORTS TO:                       Chief Program Officer

CLASSIFICATION:                Full Time Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Director of Community Advocacy and Housing is responsible for the delivery, development and evaluation of community advocacy and housing services provided to families who have experienced domestic violence.  The Director of Community Advocacy and Housing is responsible for the training and supervision of interns and staff who provide a 12-week intervention often in home that includes, advocacy, resource building, safety planning, crisis intervention and support for families becoming re-established after stay at shelter or placement in Turning Point housing.  Additionally, the Director of Community Advocacy and Housing is responsible for assessing survivors of domestic violence in for housing services and making appropriate placements.  The Director of Community Advocacy and Housing works with landlords and other housing providers to ensure stable housing environments for rapid re-housing and transitional housing services.  The Director of Community Advocacy and Housing must ensure accurate and thorough data collection for all program activities and timely reports for evaluation and funders.

The ideal candidate must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in housing, crisis intervention, trauma-informed practices, suicidality, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in Social Work or related field is required. Travel between off site programs is required. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment. Salary range: $45,000-$55,000.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Develop strengths-based individualized service plans with program participants, and regularly monitor to evaluate progress on the goals and activity plans of each participant.
  • Manage multiple service providers internal and external to Turning Point to ensure a coordinated service delivery plan for each participant and their family.
  • Create on-going positive relationships with employment and housing partners.
  • Responsible for hiring, training, development and evaluation of Community Advocacy and Housing staff and interns.
  • Investigate housing for compliance with Federal, State and Local requirements, including lead content.
  • Provide advocacy for participants with community organizations and transportation to residents in personal vehicle as needed.
  • Assess danger of client situation, provide families with information on domestic and sexual violence and help them develop a safety plan.
  • Assess lethality of suicidal clients and take appropriate action.
  • Provide a safe, comfortable, caring environment that focuses on the needs, and safety of the survivors and their children.
  • Follow Turning Point’s policy on reporting suspected/witnessed abuse or neglect to Child Protective Services.
  • Partner with families in their environment to provide support, crisis intervention and advocacy.
  • Cultivate knowledge of community referral base.
  • Maintain relationships with community agencies and systems that assist with family empowerment.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Responsible for the hiring, supervision, and staff development of program staff, interns, and volunteers in collaboration with the Chief Program Officer.
  • Demonstrate self as a team leader working to solve problems across departments.
  • Meet regularly with staff, interns, and volunteers for purpose of staff development.
  • Demonstrate ability to provide confirming and corrective feedback for the goal of developing and enhancing staff skills.
  • Utilize program data for program improvement and staff education.
  • Knowledgeable about resources for staff development.
  • Review policies with staff and recommends updates and improvements when necessary.
  • Oversee the integrity of program data required for funding source’s program reports and program evaluation.
  • Report potentially dangerous situations to Chief Program Officer.
  • Monitor and ensure program purchases or use of petty cash by program staff, following finance policy and procedure.
  • Ability to set direction, delegate tasks and manage workflow to meet administrative needs.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Chief Program Officer.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment.

Interested persons should submit a cover letter and resume to:  HR@turningpointmacomb.org

Or mail to:
Turning Point
Attn:  Vicki Putnam
P.O. Box 1123
Mt. Clemens, MI  48046

No phone calls will be accepted.

 Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Survivor Empowerment Manager

REPORTS TO: Director of Shelter and Hotline Services

CLASSIFICATION: Full Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Survivor Empowerment Manager partners with shelter residents to provide information support, referrals, follow-up, and advocacy to assist residents with meeting their individualized service goals.  The Survivor Empowerment Manager will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing, employment and other objectives. Additionally, the Survivor Empowerment Manager is responsible for providing crisis intervention with families in shelter.

The Survivor Empowerment Manager must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma-informed practices, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in a human services field or 5 - 8 years of experience working with survivors of domestic violence or sexual assault is required.  Must be able to flex schedule to work weekend and midnight shifts as needed. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment. Salary range: $34,000-$44,000.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Partner with assigned residents to develop individualized goals, assess needs, and offer resources.
  • Meet with all assigned residents 2-3 times per week, to follow-up on progress with established goals and modify safety assessment or safety plans of residents as needed.
  • Conduct weekly housing and employment search trips with current residents as needed.
  • Provide advocacy as needed for residents with community organizations.
  • Conduct weekly resident council meetings for survivors to share resources, updates, and shelter events.
  • Create, plan and implement a basic computer skills competency curriculum that will assist residents to meet their housing, employment, and plan-related goals.
  • Address communal living issues with residents.
  • Develop and maintain updated referral list of local service agencies and resources.
  • Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources.
  • May be required to transport residents in personal vehicle as needed.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Ensure the integrity of program data required for funding source’s program reports and program evaluation.
  • Report potentially dangerous situations to Director of Shelter and Hotline Services.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Director of Shelter and Hotline Services, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Director of Shelter and Hotline Services.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment and climb stairs.

Interested persons should submit a cover letter and resume to:  HR@turningpointmacomb.org

Or mail to:  Turning Point
Attn:  Vicki Putnam
P.O. Box 1123
Mt. Clemens, MI  48046

No phone calls will be accepted.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Survivor Empowerment Advocate - Midnights

REPORTS TO: Director of Shelter and Hotline Services
CLASSIFICATION: Full Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS:
The Survivor Empowerment Advocate partners with shelter residents to provide information support, referrals, follow-up, and advocacy to assist residents with meeting their individualized service goals. The Survivor Empowerment Advocate will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing, employment and other objectives. Additionally, the Survivor Empowerment Advocate is responsible for providing crisis intervention with families in shelter.
The Survivor Empowerment Advocate must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma-informed practices, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems. Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services. As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in a human services field or 2 - 5 years of experience working with survivors of domestic violence or sexual assault is required. Must be able to flex schedule to work weekend and midnight shifts as needed. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment. Midnight position – 11:00 pm – 7:00 am. Salary range $13.00-17.00 per hour.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Partner with assigned residents to develop individualized goals, assess needs, and offer resources.
• Meet with all assigned residents a minimum of 1time per week, to follow-up on progress with established goals and modify safety assessment or safety plans of residents as needed.
• Conduct weekly housing and employment search trips with current residents as needed.
• Provide advocacy as needed for residents with community organizations.
• Conduct weekly resident council meetings for survivors to share resources, updates, and shelter events.
• Implement a basic computer skills competency curriculum that will assist residents to meet their housing, employment, and plan-related goals.
• Address communal living issues with residents.
• Develop and maintain updated referral list of local service agencies and resources.
• Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources.
• May be required to transport residents in personal vehicle as needed.
Aug 2021
• Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
• Administer and implement agency policies and procedures.
• Maintain agency policy on confidentiality, record keeping and professional ethics.
• Ensure the integrity of program data required for funding source’s program reports and program evaluation.
• Report potentially dangerous situations to Director of Shelter and Hotline Services.
• Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
• Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
• Notify the Director of Shelter and Hotline Services, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
• Perform all other duties as assigned by the Director of Shelter and Hotline Services.
WORKING CONDITIONS:
• Must be able to work independently and multi-task in a fast-paced office environment.
• Allow for flexibility in schedule, work location and job function.
• Must be able to drive to multiple sites.
• Ability and willingness to be available for non-scheduled emergency call-in when necessary.
• Ability to lift 20lbs.
• Ability to operate general office equipment and climb stairs.

Interested persons should submit a cover letter and resume to: HR@turningpointmacomb.org
Or mail to: Turning Point
Attn: Vicki Putnam
P.O. Box 1123
Mt. Clemens, MI 48046
No phone calls will be accepted.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.