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Employment Opportunities

Turning Point is always looking for motivated, growth-oriented people to join our team. If you are interested in joining the Turning Point’s team, we are looking to fill the following positions.

Sales/Stock Clerk

REPORTS TO: Second Hand Rose Store Manager

CLASSIFICATION: Part Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS:
The Sales/Stock Clerk is responsible for generating sales, providing customer service, operating a cash register, greeting and assisting donors, sorting, organizing and pricing donated items, and stocking merchandise for sale in the store. Must have retail/resale experience, as well as the ability to operate a cash register and communicate with the general public. Must also have excellent organizational, public relations, and basic math skills. Must have a high school diploma or GED. Must have the ability to work with diverse populations. Must be able to work evenings, weekends, and/or holidays as required. Must pass a criminal background check as a condition of employment.

Hourly Wage: $11.00

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy.
  • Administer and implement Turning Point and Second Hand Rose policies and procedures
  • Maintain agency policy on confidentiality
  • Generate sales of merchandise
  • Ensure the highest level of customer service and donor relations.  Interact with donors and customers to answer questions and solve problems.  Provide a friendly, service oriented environment by greeting and acknowledging every guest and assisting as needed
  • Supervise volunteers working in your area to ensure they are doing it correctly.  Offer coaching if needed
  • Maintain knowledge of current prices, sales and changes
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountability at the cash register
  • Maintain complete and accurate records as required
  • Coordinate the next day’s sale with the Manager
  • Create and maintain in-store and window displays
  • Keep log book for furniture, estate sale and special pickups
  • Respond to requests for donation pick-ups and schedule the pick-ups
  • Responsible for upkeep of donor station at back door.  Maintain supply of donor receipts, pens, handouts
  • Generate sales of furniture using price negotiation as necessary
  • Remove all HOLD tags at time of expiration
  • Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety
  • Advise Manager of merchandise that is not selling, areas in the store that need restocking or items that are priced incorrectly
  • Assist cashier on duty to ensure proper customer service
  • Sort, price and stock merchandise for sale in the store, being aware of store inventory
  • Assist in floor moves, merchandising, display maintenance and general store/backroom organization
  • Responsible for following SHR safety procedures and for maintaining a safe and clean environment inside the store and backroom, as well as the outside premises of SHR
  • Be able to perform the basic functions of the day-to-day store/backroom operations of SHR
  • Be aware of store surroundings, report all possible shoplifters to management, or call the police if management is not immediately available
  • Be aware of and adhere to Second Hand Rose policies with regard to staff purchases.  Report all possible losses to management
  • Keep store manager (or Lead Staff) informed of all potential problems
  • Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
  • Conduct relationships with SHR and agency staff and volunteers to promote mutual respect and a positive and productive work environment
  • Notify the SHR Store Manager, or Chief Fund Development Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the SHR Store Manager

LEAD STAFF DUTIES AND RESPONSIBILITIES – Lead Staff are experienced staff who has been designated to assume the responsibility for the management of SHR in the absence of the Store Manager. When so designated, they will have the following additional duties & responsibilities:

  • Perform store opening & closing procedures, including setting up cash register drawers and turning daily cash receipts over to Turning Point Accounting or placing in SHR safe
  • Supervise and direct the daily activities of all SHR staff, volunteers, and community service workers.  This includes scheduling replacements for staff that calls in sick and scheduling daily lunch coverage
  • Coordinate the daily sales & post on board
  • Handle all customer or donor problems that staff are not able to resolve
  • Perform any other duties necessary to ensure the safe & smooth operation of the store

WORKING CONDITIONS

  • Must be able to work independently
  • Allows for flexibility in schedule and job function
  • Must be able to lift 25-50 pounds
  • Must be able to stand for extended periods of time
  • Must be available to work week-ends
  • Must be able to work flexible hours
  • Must be prepared to work in all weather conditions

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Second Hand Rose Sales/Stock Clerk in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Second Hand Rose Truck Driver for Donations & Pick-Ups

REPORTS TO: SHR Store Manager

CLASSIFICATION: Non- Exempt

General Description & Qualifications:
The truck driver is responsible for scheduling and carrying out donations of furniture. The ideal candidate must hold a valid driver’s license with chauffer endorsement. Driver must also have a valid medical card from the Department of Transportation. Driver must also have customer service experience to deal with donors in a diplomatic fashion. Driver will have a partner scheduled to assist with pick-ups. Driver and partner will go to donor’s homes and office buildings and remove furniture and other items from residence or offices. Upon completion of pick-ups, driver and partner will unload the furniture in the store in an organized and presentable manner. Ideal candidate must have High School Diploma, GED or equivalent certification, a valid Michigan Driver’s License and a good driving record as person will be transporting survivor as necessary. Must pass a criminal background check as a condition of employment. 

Pay Rate Per Hour $15.00

Principle Duties and Responsibilities:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement Turning Point and Second-Hand Rose policies and procedures
  • Ensure the highest level of donor satisfaction while maintaining quality of merchandise standards
  • Interact with donors and customers to answer questions and solve problems
  • Must be able to work independently
  • Maintain knowledge of current needs and quality standards of Second Hand Rose
  • Maintain a log book of pick-ups
  • Return potential donors calls in a timely manner
  • Organize the unloaded furniture in a way that is accessible and visually appealing
  • MUST HAVE EXCEPTIONAL INTERPERSONAL COMMUNICATION SKILLS
  • Preform all other duties as assigned by the Store Manager

Working Conditions:

  • Must be able to carry 150 lbs
  • Must be able to plan for how much furniture will be picked up that day and the most efficient route
  • Must be able to move furniture out of residence or offices without damage to furniture or donor property
  • Willing to work in all weather conditions
  • 15 – 25 hours a week, Monday and Thursday 9 am – 2 pm 
  • Additional pickup/delivery days possible

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Truck Driver for Donations & Pick-Ups in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Furniture Mover/Truck Driver for Turning Point’s Housing Program

REPORTS TO:  Development Director/ Director of CAHP- only 1 supervisor

CLASSIFICATION: Part-Time Non-Exempt 20 hours weekly

GENERAL DESCRIPTION & QUALIFICATIONS:
The furniture mover/truck driver is responsible for picking up donations of furniture (with a partner) from homes and businesses, and dropping off furniture to Turning Point’s housing units.  Must have excellent customer service skills to deal with donors in a kind and courteous manner. Must also have excellent organizational and public relations skills.  Must have the ability to lift a minimum of 80-100 lbs. and move furniture. Must be able to read a map and plan a route.  Must have a high school diploma or GED.  Must have the ability to work with diverse populations.  Driver must have a valid Michigan Chauffeur License and a clean driving record.  Driver must also hold a valid DOT medical exam card. Must pass a criminal background check as a condition of employment. Flexible schedule. 

Wage: 20.00/ hour

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy 
  • Administer and implement Turning Point and Second Hand Rose/ Turning Point policies and procedures
  • Maintain agency policy on confidentiality
  • Ensure the highest level of customer service and donor relations.  Interact with donors to answer questions and solve problems.  Provide a friendly, service-oriented environment
  • Pick-up regular furniture donations and Turning Point drop off to the housing units as scheduled by the Development Director/ Community Advocacy Housing Program
  • Responsible for planning route and preparing maps for daily pick-ups to ensure timely, accurate and efficient pick-ups
  • Responsible for loading and unloading donated furniture and miscellaneous items on truck, taking care not to damage donor’s property, the donated goods, and Turning Point’s property
  • Responsible for maintaining adequate fuel supply and the cleanliness of the inside and outside of the truck
  • Responsible for following Second Hand Rose/turning Point safety procedures and utilizing the proper safety equipment as required
  • Responsible for the secure and safe operation of Second Hand Rose/Turning Point truck and equipment
  • Report any problems with the vehicle immediately to the Development Director 
  • Prior to pick up prepare furniture department for new items.  Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety
  • Responsible for accepting or refusing donations based on Second Hand Rose/Turning Point guidelines
  • Assist with the removal of purchased furniture and the disposal of unwanted items
  • Be aware of and adhere to Second Hand Rose/ Turning Point policies with regard to staff purchases.  Report all possible losses to Development Director
  • Keep Development Director/ Community Advocacy Housing Program informed of all potential problems, incidents and donor concerns/comments
  • Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
  • Conduct relationships with Second Hand Rose/Turning Point and agency staff and volunteers to promote mutual respect and a positive and productive work environment
  • Notify the Development Director/ Community Advocacy Housing Program of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the Development Director/ Community Advocacy Housing Program

WORKING CONDITIONS  

  • Must be able to work independently
  • Allows for flexibility in schedule and job function
  • Must be able to lift 80-100 pounds
  • Must be able to sit or stand for extended periods of time
  • Must be able to work flexible hours
  • Must be prepared to work in all weather conditions
Resident Advocate/Crisis Line Worker - Midnights

REPORTS TO: Resident Advocate/Crisis Line Coordinator

CLASSIFICATION: Full Time Non-Exempt 

 GENERAL DESCRIPTION & QUALIFICATIONS:

Serve as staff member on duty for crisis response and resident advocacy at domestic violence and sexual assault program. Must have work experience, volunteer work, or internship in the field of domestic violence, sexual assault, and crisis counseling and/or enrollment in a degree program in social work or human services. Must demonstrate sensitivity to survivors of violence and members of diverse populations, and working knowledge of empowerment, oppression, and violence models. Must be able to flex schedule to fill in weekend and midnight shifts. Some holidays are required. Must have the ability to work with diverse populations. This position has no supervisory responsibilities. Travel is not required. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a central registry and criminal background check as a condition of employment.

 Full time Midnights 11pm – 7am. Pay rate: $11.00-$15.00 per hour

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement agency policies and procedures
  • Maintain agency policy on confidentiality, record keeping and professional ethics
  • Respond to calls on the agency’s 24 hour hotline
  • Dispatch First Responders and Forensic Nurse Examiners
  • Provide crisis support and counseling to hotline callers and women/children in residence utilizing Turning Point, Inc.’s empowerment counseling model
  • Process phone and in-person intakes for shelter
  • Assess danger of client situation and safety planning
  • Assess lethality of suicidal clients and takes appropriate action
  • Maintain records of crisis calls and service to shelter residents
  • Provide information and referrals to callers and residents
  • Provide for the safety and security of the shelter, its residents and staff
  • Must complete all duties on resident advocate ”Mandatory Daily Log”
  • Maintain referral manuals
  • Must be able to work midnight shifts for the on-call emergency midnight schedule
  • Regularly attend all staff meetings, in-services and workshops
  • Coordinate services with other shelter units (children’s program, case management, facilities management, etc.) and with other departments in the organization
  • Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development
  • Notify the Shelter Director, Director of Programs or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the Shelter Director or Crisis Line/Resident Advocate Coordinator

 WORKING CONDITIONS:

  • Must be able to work independently and as a team member
  • Allows for flexibility in schedule and job function adapting work to needs of residents
  • Ability to climb stairs
  • Ability to lift 20-30 lbs

No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Resident Advocate/Crisis Line Worker in the subject line attention: Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Resident Advocate/Crisis Line Worker - Part Time

REPORTS TO:  Resident Advocate/Crisis Line Coordinator

CLASSIFICATION: Part Time Non-Exempt 

 GENERAL DESCRIPTION & QUALIFICATIONS:

Serve as staff member on duty for crisis response and resident advocacy at domestic violence and sexual assault program. Must have work experience, volunteer work, or internship in the field of domestic violence, sexual assault, and crisis counseling and/or enrollment in a degree program in social work or human services. Must demonstrate sensitivity to survivors of violence and members of diverse populations, and working knowledge of empowerment, oppression, and violence models. Must be able to flex schedule to fill in weekend and midnight shifts. Some holidays are required. Must have the ability to work with diverse populations. This position has no supervisory responsibilities. Travel is not required. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a central registry and criminal background check as a condition of employment.

 Part time: 24-29 hours per week. Pay rate: $11.00-$15.00 per hour.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy
  • Administer and implement agency policies and procedures
  • Maintain agency policy on confidentiality, record keeping and professional ethics
  • Respond to calls on the agency’s 24-hour crisis hotline
  • Dispatch First Responders and Forensic Nurse Examiners
  • Provide crisis support and counseling to hotline callers and women/children in residence utilizing Turning Point, Inc.’s empowerment counseling model
  • Process phone and in-person intakes for Shelter
  • Assess danger of client situation and safety planning
  • Assess lethality of suicidal clients and takes appropriate action
  • Maintain records of crisis calls and service to Shelter residents
  • Provide information and referrals to callers and residents
  • Provide for the safety and security of the Shelter, its residents and staff
  • Must complete all duties on resident advocate ”Mandatory Daily Log”
  • Maintain referral manuals
  • Must be able to work midnight shifts for the on-call emergency midnight schedule
  • Regularly attend all staff meetings, in-services and workshops
  • Coordinate services with other Shelter units (children’s program, case management, facilities management, etc.) and with other departments in the organization
  • Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development
  • Notify the Shelter Director, Director of Programs or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
  • Perform all other duties as assigned by the Shelter Director or Crisis Line/Resident Advocate Coordinator

WORKING CONDITIONS:

  • Must be able to work independently and as a team member
  • Allows for flexibility in schedule and job function adapting work to needs of residents
  • Ability to climb stairs
  • Ability to lift 20-30 lbs

 No phone calls please. Interested applicants should submit a cover letter and resume via email to HR@turningpointmacomb.org, include Resident Advocate/Crisis Line Worker in the subject line attention: Human Resources.

 Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Survivor Empowerment Manager

REPORTS TO: Director of Shelter and Hotline Services

CLASSIFICATION: Full Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Survivor Empowerment Manager partners with shelter residents to provide information support, referrals, follow-up, and advocacy to assist residents with meeting their individualized service goals.  The Survivor Empowerment Manager will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing, employment and other objectives. Additionally, the Survivor Empowerment Manager is responsible for providing crisis intervention with families in shelter.

The Survivor Empowerment Manager must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma-informed practices, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in a human services field or 5 - 8 years of experience working with survivors of domestic violence or sexual assault is required.  Must be able to flex schedule to work weekend and midnight shifts as needed. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment. Salary range: $34,000-$44,000.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Partner with assigned residents to develop individualized goals, assess needs, and offer resources.
  • Meet with all assigned residents 2-3 times per week, to follow-up on progress with established goals and modify safety assessment or safety plans of residents as needed.
  • Conduct weekly housing and employment search trips with current residents as needed.
  • Provide advocacy as needed for residents with community organizations.
  • Conduct weekly resident council meetings for survivors to share resources, updates, and shelter events.
  • Create, plan and implement a basic computer skills competency curriculum that will assist residents to meet their housing, employment, and plan-related goals.
  • Address communal living issues with residents.
  • Develop and maintain updated referral list of local service agencies and resources.
  • Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources.
  • May be required to transport residents in personal vehicle as needed.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Ensure the integrity of program data required for funding source’s program reports and program evaluation.
  • Report potentially dangerous situations to Director of Shelter and Hotline Services.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Director of Shelter and Hotline Services, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Director of Shelter and Hotline Services.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment and climb stairs.

Interested persons should submit a cover letter and resume to:  HR@turningpointmacomb.org

Or mail to:  Turning Point
Attn:  Vicki Putnam
P.O. Box 1123
Mt. Clemens, MI  48046

No phone calls will be accepted.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Community Advocacy and Housing Advocate

REPORTS TO:                       Director of Community Advocacy and Housing

CLASSIFICATION:                Full Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Community Advocacy and Housing Advocate will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing and employment. The Community Advocacy and Housing Advocate will assist program participants with information, support, referrals, follow-up, and advocacy so that they can meet their individual service goals. The Community Advocacy and Housing Advocate is responsible for providing support, advocacy, and crisis intervention to families in the shelter and/or housing program. The Community Advocacy and Housing Advocate is responsible for accurate and thorough data collection of services provided and reports for evaluation and funders.

The ideal candidate must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in housing, crisis intervention, trauma-informed practices, suicidality, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in Social Work or related field and demonstrated experience as a housing or employment specialist is preferred. Must be able to flex schedule as needed for the program requirements. Travel is required to meet the needs of program participants.  Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment.

 SALARY RANGE: $34,000-$44,000

 PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Develop strengths-based individualized service plans with program participants, and regularly monitor to evaluate progress on the goals and activity plans of each participant.
  • Be available to meet with all assigned residents a minimum of 1time per week, to follow-up on progress with established goals like housing, employment and more.
  • Manage multiple service providers internal and external to Turning Point to ensure a coordinated service delivery plan for each participant and their family.
  • Create on-going positive relationships with employment and housing partners.
  • Demonstrate self as a team player with the ability to remain flexible to changing needs of families and programs.
  • Provide education on budget and financial management.
  • Investigate housing for compliance with Federal, State and Local requirements, including lead content.
  • Establish connections with community resources for health needs, transportation, childcare, counseling, and any other resources identified by the program participant.
  • Assist in updating and maintaining an accurate family’s resources/referrals manual.
  • Provide advocacy for participants with community organizations and transportation to residents in personal vehicle as needed.
  • Assess danger of client situation, provide families with information on domestic and sexual violence and help them develop a safety plan.
  • Assess lethality of suicidal clients and take appropriate action.
  • Provide a safe, comfortable, caring environment that focuses on the needs, and safety of the survivors and their children.
  • Follow Turning Point’s policy on reporting suspected/witnessed abuse or neglect to Child Protective Services.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Ensure the integrity of program data required for funding source’s program reports and program evaluation.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Director of Community Advocacy and Housing, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Director of Community Advocacy and Housing.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment.
  • Ability to climb stairs.

No phone calls please.  Interested persons should submit a cover letter and resume via email to:  HR@turningpointmacomb.org – include Community Advocacy and Housing Advocate in the subject line-Attention Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Survivor Empowerment Advocate – Afternoon shift

REPORTS TO:                       Director of Shelter and Hotline Services

CLASSIFICATION:                Full Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Survivor Empowerment Advocate partners with shelter residents to provide information support, referrals, follow-up, and advocacy to assist residents with meeting their individualized service goals.  The Survivor Empowerment Advocate will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing, employment and other objectives. Additionally, the Survivor Empowerment Advocate is responsible for providing crisis intervention with families in shelter.

The Survivor Empowerment Advocate must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma-informed practices, lethality assessments and safety planning are desired as are demonstrated success building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in a human services field or 2 - 5 years of experience working with survivors of domestic violence or sexual assault is required.  Must be able to flex schedule to work weekend and midnight shifts as needed. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment.  Afternoon shift – Sunday-Thursday 11am-7pm or 12pm-8pm. 

SALARY RANGE: $13.00-$17.00 per hour

 PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Partner with assigned residents to develop individualized goals, assess needs, and offer resources.
  • Meet with all assigned residents a minimum of 1time per week, to follow-up on progress with established goals and modify safety assessment or safety plans of residents as needed.
  • Conduct weekly housing and employment search trips with current residents as needed.
  • Provide advocacy as needed for residents with community organizations.
  • Conduct weekly resident council meetings for survivors to share resources, updates, and shelter events.
  • Implement a basic computer skills competency curriculum that will assist residents to meet their housing, employment, and plan-related goals.
  • Address communal living issues with residents.
  • Develop and maintain updated referral list of local service agencies and resources.
  • Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources.
  • May be required to transport residents in personal vehicle as needed.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Ensure the integrity of program data required for funding source’s program reports and program evaluation.
  • Report potentially dangerous situations to Director of Shelter and Hotline Services.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Director of Shelter and Hotline Services, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Director of Shelter and Hotline Services.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment and climb stairs.

No phone calls please.  Interested persons should submit a cover letter and resume via email to:  HR@turningpointmacomb.org – include Survivor Empowerment Advocate in the subject line-Attention Human Resources.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Certified Trauma Provider Level II

REPORTS TO:                       Director of Trauma Advocacy Services

CLASSIFICATION:               Full Time Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: 

The Certified Trauma Provider Level II delivers trauma-informed advocacy and counseling to survivors of domestic violence and sexual assault, and their significant others.  Certified Trauma Providers partner with survivors or their loved ones to promote healing, access resources, and restore stability to lives disrupted by abuse.  Counseling sessions with children, adolescents or adults may be individual or group; focused on crisis intervention, healing, resources, or problem solving; and are available in multiple locations across Macomb County.  Additionally, Certified Trauma Providers are responsible for thorough and accurate data collection to contribute to quarterly and annual evaluation and funder reports.

Certified Trauma Providers Level II must have knowledge of survivor-centered, trauma-informed, and advocacy-based counseling interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma-informed counseling, lethality assessments and safety planning are desired.  Additionally, Certified Trauma Providers must have group counseling and facilitation skills as well as the ability to both assess the lethality of suicidal survivors and take appropriate action. Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child welfare, education, and human services.  As we serve survivors of all gender identities, sexual orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

Staff is required to take internal training to become Trauma Certified. A Master’s Degree in Social Work or related field is required. Travel between off site programs is required. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment.

Salary Range:  $40,000 - $55,000

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Deliver trauma-informed counseling to survivors and their loved ones.
  • Provide crisis intervention for walk-in survivors as needed.
  • Coordinate /facilitate support groups for survivors and their loved ones.
  • Connect survivors with resources that will support the survivor’s well-being from within and outside of Turning Point.
  • Partner with survivors in building/enhancing appropriate supports and coping skills.
  • Assist survivors in assessing lethality and planning for safety.
  • Assess lethality of suicidal clients and take appropriate action.
  • Prepare/assist/accompany survivors through criminal & civil legal systems.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Participate in peer reviews.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Director of Trauma Advocacy Services, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  • Perform all other duties as assigned by the Director of Trauma Advocacy Services.

WORKING CONDITIONS:

  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment.

Interested persons should submit a cover letter and resume to:  HR@turningpointmacomb.org

Or mail to:
Turning Point
Attn:  Vicki Putnam
P.O. Box 1123
Mt. Clemens, MI 48046

No phone calls will be accepted.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Community Educator/Sexual Assault Outreach Specialist

TITLE: Community Educator/Sexual Assault Outreach Specialist
REPORTS TO: Trainer/Intern Coordinator
CLASSIFICATION: Full Time Non-Exempt
PAY RANGE: $31,824 - $35,000 Annually DOQ, Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS:
Works in partnership with Community Education Staff and the Trainer/Intern Coordinator to develop and establish a systematic network of community efforts for the reinforcement of anti-violence beliefs; rape, dating violence and sexual harassment awareness education, and support spaces and resources. This position will maintain and organize documentation and data generated from all duties, and will provide crisis intervention and follow up when necessary. Responsible for identifying areas within community agencies and programs that are responsible for assisting and responding to survivors of sexual violence in order to encourage and support more effective, victim-centered services for survivors. This will include planning, organizing and facilitating sexual assault education/awareness projects both inter agency and out in the community that increase the awareness of the services that Turning Point offers to sexual assault survivors. Must have excellent verbal, written and public speaking skills and experience. A Bachelor’s Degree or equivalent work experience, and prior experience and expertise in the area of domestic violence and sexual assault is required. Must have the ability to work with diverse populations and youth.

Must be available to work evening hours and weekends. This position has no supervisory responsibilities. Travel between Turning Point’s counseling and community sites is required.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Implement agency and program mission and empowerment philosophy.
2. Administer and implement agency policies and procedures.
3. Maintain agency policy on confidentiality, record keeping and professional ethics.
4. Responsible for providing awareness education presentations in area middle school, junior and high schools.
5. Assist with the planning, implementation and evaluation of an overall community education plan and strategy for sexual assault and domestic violence.
6. Provide crisis intervention, support & referrals to audience members after presentations.
7. Work with youth to develop leadership skills, and capacity for anti-violence work
8. Responsible for creating a strong network within schools (i.e. counselors, social workers, teachers, coaches) to reinforce anti-violence messages through education, and provide confidential support spaces and resources for students.
9. Responsible for providing a series of community education activities and trainings to increase student awareness of sexual assault and dating violence, and encourage and support student activism efforts towards social change in their own school.
10. Must be an active participant in all Community Education Community Programs.
11. Build relationships with other organizations and conduct presentations to inform the community about Turning Points services for sexual assault survivors.
12. Work with community systems to initiate long-lasting systems change on behalf of survivors of sexual violence.
13. Plan, organize and facilitate sexual assault education/awareness projects both inter agency and out in the community.
14. Collaborate with Turning Point SA staff to develop community outreach opportunities.
15. Develop presentation aids such as Power Point presentations and handouts.
16. Collect and maintain data as required by the Trainer/Intern Coordinator.
17. Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development and planning.
18. Participate in applicable staff trainings and workshops.
19. Notify the Trainer/Intern Coordinator or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients.
20. Perform all other duties as assigned by the Trainer/Intern Coordinator.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
1. Ability to communicate with individuals from diverse cultures and backgrounds
2. Public speaking ability, presentation development and evaluation
3. Excellent written, interpersonal and oral communications skills
4. Experience with creating PowerPoint presentations
5. Ability to utilize data base for funding reports, and program data analysis
6. Demonstrated leadership ability
7. Prior experience working with domestic and sexual violence survivors
8. Knowledge of cultural and societal influences on domestic and sexual violence survivors
9. In-depth knowledge about the impact and long-term consequences of domestic and sexual violence
10. Knowledge/skills of empowerment strength based model
11. Knowledge of community resources

WORKING CONDITIONS:
1. Must be able to work independently
2. Must be able to reliably get to presentation sessions around the community
3. Ability to lift materials weighing 20 pounds
4. Allows for flexibility in schedule and job function
5. Must be able to work presentation equipment

Executive Assistant

TITLE: Executive Assistant
REPORTS TO: Chief Executive Officer
CLASSIFICATION: Full-Time Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: The Executive Assistant is responsible for supporting the Chief Executive Officer. Must have strong analytical and problem-solving skills, as well as excellent organizational, interpersonal, communication, and computer skills. Must have the ability to work in a highly confidential, multi-task environment. Must have computer proficiency in Microsoft Word and Outlook. An Associate’s Degree or equivalent work experience is required. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a criminal background check as a condition of employment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy.
  • Administer and implement agency policies, procedures and protocols.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Provide administrative support to the CEO, including drafting documents and communications.
  • Support the CEO in scheduling and delivering successful Board meetings. This includes preparation for Board meetings, maintaining/updating Board Roster and Board Manual, taking Board meeting minutes, and other Board related duties as needed.
  • Support the CEO in managing interactions with Board Members and Committee Leaders.
  • Assist the CEO with internal communication and attend to staff needs ensuring problem resolution.
  • Keep the CEO abreast of current company climate (employee well-being, project statuses, new proposals, etc.).
  • Jointly manage the CEO’s calendar and ensure deadlines are being met.
  • Prepare and submit the CEO company reports (expense, accounts payable, etc.).
  • Develop an understanding of the current agency grants, develop grant summaries for grant participants to help ensure grant goals and benchmarks are met.
  • Enter and proofread grant data, and ensure that it is entered or on track to be entered before submission deadline.
  • Inform the CEO of any grant issues present or pending in a timely manner.
  • Create company forms and other documents.
  • Develop a physical and electronic filing system for the CEO and other areas.
  • Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point.
  • Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development.
  • Notify the CEO of any emergency situations that may affect Turning Point staff and clients.
  • Perform all other duties as assigned by the CEO

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Strong administrative management skills
  • Knowledge of business and management principles
  • Working knowledge of Microsoft Office, Excel, and Adobe Acrobat Professional
  • Ability to smoothly shift gears when faced with changing priorities
  • Self-directed and self-motivated team player
  • Attention to detail, analytical and problem-solving skills
  • Initiative, integrity, organizational skills, and time management

WORKING CONDITIONS: Must be able to work independently and allows for flexibility in schedule and job function

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in business or related field preferred. Associates degree or equivalent credits in business and core work required.
  • At least two years related experience required.
  • Microsoft Office credential preferred.
  • SAGE experience preferred.
  • Grant writing experience preferred.

PHSYICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

OTHER REQUIREMENTS:

Must have reliable transportation, auto insurance, a valid Michigan Driver’s License and a good driving record; must be able to successfully pass a criminal background check.

HOW TO APPLY: Interested persons should submit an cover letter, and resume via Indeed or apply turningpointmacomb.org/apply/. Alternatively, cover letter and emails may be sent to kdavisdon@turningpointmacomb.org

No phone calls will be accepted.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.