If you are interested in joining the Turning Point team we are looking to fill the following positions:

  • Resident Advocate/Crisis Line Worker

    Reports to: Crisis Line/Resident Advocate Coordinator
    Classification: Full Time Non-Exempt 

    General Description and Qualifications: Serve as staff member on duty for crisis response and resident advocacy at domestic violence and sexual assault program. Must have work experience, volunteer work, or internship in the field of domestic violence, sexual assault, and crisis counseling and/or enrollment in a degree program in social work or human services. Must demonstrate sensitivity to survivors of violence and members of diverse populations, and working knowledge of empowerment, oppression, and violence models. Must be able to flex schedule to fill in weekend and midnight shifts. Some holidays are required. Must have the ability to work with diverse populations. This position has no supervisory responsibilities. Travel is not required. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a central registry and criminal background check as a condition of employment.

    Pay Rate: $11.00-$15.00 per hour

    Principal Duties and Responsibilities:

    1. Implement agency and program mission and empowerment philosophy.
    2. Administer and implement agency policies and procedures
    3. Maintain agency policy on confidentiality, record keeping and professional ethics
    4. Respond to calls on the agency’s 24 hour crisis hotline
    5. Dispatch First Responders and Forensic Nurse Examiners
    6. Provide crisis support and counseling to hotline callers and women/children in residence utilizing Turning Point, Inc.’s empowerment counseling model
    7. Process phone and in-person intakes for shelter
    8. Assess danger of client situation and safety planning
    9. Assess lethality of suicidal clients and takes appropriate action
    10. Maintain records of crisis calls and service to shelter residents
    11. Provide information and referrals to callers and residents
    12. Provide for the safety and security of the shelter, its residents and staff
    13. Must complete all duties on resident advocate ”Mandatory Daily Log”
    14. Maintain referral manuals
    15. Must be able to work midnight shifts for the on-call emergency midnight schedule
    16. Regularly attend all staff meetings, in-services and workshops
    17. Coordinate services with other shelter units (children’s program, case management, facilities management, etc.) and with other departments in the organization
    18. Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development
    19. Notify the Shelter Director, Director of Programs or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
    20. Perform all other duties as assigned by the Shelter Director or Crisis Line/Resident Advocate Coordinator


    Lead Staff Duties and Responsibilities:
    Lead Staff are experienced staff designated to assume the responsibility for the management of SHR in the absence of the Store Manager. When so designated, they will have the following additional duties & responsibilities.

    1. Perform store opening & closing procedures, including setting up cash register drawers and turning daily cash receipts over to Turning Point Accounting or placing in SHR safe
    2. Supervise and direct the daily activities of all SHR staff, volunteers, and community service workers. This includes scheduling replacements for staff that calls in sick and scheduling daily lunch coverage
    3. Coordinate the daily sales & post on board
    4. Handle all customer or donor problems that staff are not able to resolve
    5. Perform any other duties necessary to ensure the safe & smooth operation of the store


    Working Conditions:

    1. Must be able to work independently
    2. Allows for flexibility in schedule and job function
    3. Must be able to lift 25 pounds
    4. Must be able to sit or stand for extended periods of time
    5. Must be able to work independently and as a team member
    6. Allows for flexibility in schedule and job function adapting work to needs of residents
    7. Ability to climb stairs
    8. Ability to lift 20-30 lbs

    Interested persons should submit a cover letter and resume to: mailto:hr@turningpointmacomb.org

    Or mail to:
    Turning Point
    Attn: Vicki Putnam
    PO Box 1123
    Mt. Clemens, Mi 48046

    No phone calls will be accepted

    Individuals with diverse backgrounds are especially encouraged to apply. Turning Point is an equal opportunity/equal access organization fully committed to achieving a diverse workforce.

  • First Response Advocate (Jr.)

    Reports to: First Response Coordinator
    Classification: Full Time Non-Exempt 

    General Description and Qualifications: The First Response Advocate – Junior provides crisis intervention, advocacy and follow up services to adult, adolescent and child survivors of sexual assault. Prefer a Bachelor’s Degree in Social Work or equivalent or 1-2 years of relevant experience working sexual assault survivors and providing crisis intervention. Must have the ability to work with diverse populations. Travel between FNEP sites, area hospitals, and police stations required. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass central registry and criminal background check as a condition of employment.

    Pay Rate: $14.00-$18.00 per hour

    Principal Duties and Responsibilities:

    1. Implement agency and program mission and empowerment philosophy
    2. Administer and implement agency policies and procedures
    3. Maintain agency policy on confidentiality, record keeping and professional ethics
    4. Provide crisis intervention, advocacy and follow up services to adult, adolescent and child survivors of sexual assault
    5. Work with the First Response Coordinator to ensure high quality survivor services and the maintenance of the FNEP site
    6. Collaborate with other community agencies and systems that provide emergency and support services to sexual assault survivors
    7. Document activities of First Response Program for reports to funding sources, and for program evaluation activities
    8. Provide assistance at courts and police departments for survivors of sexual assault, domestic violence and stalking
    9. Travel to different locations in Macomb and St Clair County’s, as well as Wayne and Oakland counties when necessary, to provide services as requested
    10. Assist in implementation of sexual assault and domestic violence community awareness events
    11. Work with all Turning Point staff and First Response Coordinator on the recruitment and retention efforts of contracted advocates
    12. Demonstrates ability & uses opportunities to provide confirming and corrective feedback for the goal of developing and enhancing staff skills
    13. Participate in applicable staff meetings, training and workshops required by Turning Point
    14. Notify the First Response Coordinator or CEO of any emergency situations that may affect Turning Point staff and/or clients
    15. Provide on-call responsibility and back up for the First Response Coordinator and Program
    16. Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving
    17. Perform all other duties as assigned by the First Response Coordinator


    Knowledge Skills and Abilities Required:

    1. Knowledge of cultural and societal influences on sexual assault survivors & healing
    2. Knowledge about the impact and long-term consequences of sexual assault
    3. Knowledge of marginalized victim populations and needs
    4. Knowledge pf assisting survivor assess their lethality and plan for their safety
    5. Knowledge of medical and criminal justice systems responses to victims
    6. Knowledge of victims’ rights
    7. Knowledge of empowerment strength based model
    8. Knowledge of community resources
    9. Knowledge/skills with assessment/intervention with suicidal clients
    10. Knowledge/skills with team building
    11. Ability to drive/respond to various sites i.e., hospitals, police depts. etc. where victims may present


    Working Conditions:

    1. Must be able to work independently and multi-task in a fast paced environment
    2. Ability and willingness to be available for non-scheduled emergency call-in when deemed necessary
    3. Allow for flexibility in schedule and job function
    4. Available to cover day, afternoon and/or night shifts, as well as holidays, if needed

    Interested persons should submit a cover letter and resume to: mailto:hr@turningpointmacomb.org

    Or mail to:
    Turning Point
    Attn: Vicki Putnam
    PO Box 1123
    Mt. Clemens, Mi 48046

    No phone calls will be accepted

    Individuals with diverse backgrounds are especially encouraged to apply. Turning Point is an equal opportunity/equal access organization fully committed to achieving a diverse workforce.

  • SHR Donation Processing

    Reports to: SHR Store Manager
    Classification: Part Time Non-Exempt 16–20 hours/week

    General Description and Qualifications: The Donation Processing staff is responsible for accepting donations from the public at our store, the accurate sorting & pricing of donated items, and the proper disposal of unwanted items. Position requires daily interaction with donors and customers, assisting them with merchandise and donations that they are unable to move. Assist SHR staff with security issues if needed. Must have the ability to lift and move a minimum of 50 lbs and move furniture. Must be able to communicate with the general public. Must also have excellent public relation skills and organizational skills. Must have a high school diploma or GED. Must have the ability to work with diverse populations. Must be able to work evenings, weekends, and/or holidays as required. Must pass a criminal background check as a condition of employment.

    Pay Rate: $11.00 per hour

    Principal Duties and Responsibilities:

    1. Implement agency and program mission and empowerment philosophy
    2. Administer and implement agency and Second Hand Rose policies and procedures
    3. Maintain agency policy on confidentiality
    4. Ensure the highest level of customer service and donor relations. Interact with donors and customers to answer questions and solve problems. Provide a friendly, service oriented environment by greeting and acknowledging every guest and assisting as needed
    5. Maintain complete and accurate records as required
    6. Receive, sort and price donated miscellaneous items
    7. Assist store manager and sales/stock clerks as needed
    8. Supervise volunteers working in your area to ensure they are doing it correctly. Offer coaching if needed
    9. Assist in floor moves, merchandising, display maintenance and general store/backroom organization
    10. Be able to perform the basic functions of the day-to-day store and backroom operations of SHR
    11. Remove unwanted/non-working items from the store through proper disposal
    12. Responsible for following SHR safety procedures and for maintaining a safe and clean environment inside the store and backroom, as well as the outside premises of SHR
    13. Be aware of store surroundings, report all possible shoplifters to management, or call the police if management is not immediately available
    14. Be aware of and adhere to Second Hand Rose policies with regard to staff purchases. Report all possible losses to management
    15. Keep store manager (or Lead Staff) informed of all potential problems
    16. Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
    17. Conduct relationships with SHR and agency staff and volunteers to promote mutual respect and a positive and productive work environment
    18. Notify the SHR Store Manager, or Chief Operating Officer of any emergency situations that may affect Turning Point staff and clients
    19. Perform all other duties as assigned by the SHR Store Manager


    Working Conditions:

    1. Must be able to work independently
    2. Allows for flexibility in schedule and job function
    3. Must be able to lift 50 pounds
    4. Must be able to sit or stand for extended periods of time
    5. Must be able to work flexible hours, evenings & weekends to fill in for other staff as needed
    6. Must be prepared to work in all weather conditions

    Interested persons should submit a cover letter and resume to: mailto:hr@turningpointmacomb.org

    Or mail to:
    Turning Point
    Attn: Vicki Putnam
    PO Box 1123
    Mt. Clemens, Mi 48046

    No phone calls will be accepted

    Individuals with diverse backgrounds are especially encouraged to apply. Turning Point is an equal opportunity/equal access organization fully committed to achieving a diverse workforce.

  • SHR Sales/Stock Clerk

    Reports to: SHR Store Manager
    Classification: Part Time Non-Exempt 10–15 hours/week

    General Description and Qualifications: The Sales/Stock Clerk is responsible for generating sales, providing customer service, operating a cash register, greeting and assisting donors, sorting, organizing and pricing donated items, and stocking merchandise for sale in the store. Must have retail/resale experience, as well as the ability to operate a cash register and communicate with the general public. Must also have excellent organizational, public relations, and basic math skills. Must have a high school diploma or GED. Must have the ability to work with diverse populations. Must be able to work evenings, weekends, and/or holidays as required. Must pass a criminal background check as a condition of employment.

    Pay Rate: $11.00 per hour

    Principal Duties and Responsibilities:

    1. Implement agency and program mission and empowerment philosophy
    2. Administer and implement Turning Point and Second Hand Rose policies and procedures
    3. Maintain agency policy on confidentiality
    4. Generate sales of merchandise
    5. Ensure the highest level of customer service and donor relations. Interact with donors and customers to answer questions and solve problems. Provide a friendly, service oriented environment by greeting and acknowledging every guest and assisting as needed
    6. Supervise volunteers working in your area to ensure they are doing it correctly.
      Offer coaching if needed
    7. Maintain knowledge of current prices, sales and changes
    8. Accurately and efficiently complete all sales transactions and maintain proper cash accountability at the cash register
    9. Maintain complete and accurate records as required
    10. Coordinate the next day’s sale with the Manager
    11. Create and maintain in-store and window displays
    12. Keep log book for furniture, estate sale and special pickups
    13. Respond to requests for donation pick-ups and schedule the pick-ups
    14. Responsible for upkeep of donor station at back door. Maintain supply of donor receipts, pens, handouts
    15. Generate sales of furniture using price negotiation as necessary
    16. Remove all HOLD tags at time of expiration
    17. Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety
    18. Advise Manager of merchandise that is not selling, areas in the store that need restocking or items that are priced incorrectly
    19. Assist cashier on duty to ensure proper customer service
    20. Sort, price and stock merchandise for sale in the store, being aware of store inventory
    21. Assist in floor moves, merchandising, display maintenance and general store/backroom organization
    22. Responsible for following SHR safety procedures and for maintaining a safe and clean environment inside the store and backroom, as well as the outside premises of SHR
    23. Be able to perform the basic functions of the day-to-day store/backroom operations of SHR
    24. Be aware of store surroundings, report all possible shoplifters to management, or call the police if management is not immediately available
    25. Be aware of and adhere to Second Hand Rose policies with regard to staff purchases. Report all possible losses to management
    26. Keep store manager (or Lead Staff) informed of all potential problems
    27. Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
    28. Conduct relationships with SHR and agency staff and volunteers to promote mutual respect and a positive and productive work environment
    29. Notify the SHR Store Manager, or Chief Operating Officer of any emergency situations that may affect Turning Point staff and clients
    30. Perform all other duties as assigned by the SHR Store Manager

    Lead Staff Duties and Responsibilities:
    Lead Staff are experienced staff designated to assume the responsibility for the management of SHR in the absence of the Store Manager. When so designated, they will have the following additional duties & responsibilities.

    1. Perform store opening & closing procedures, including setting up cash register drawers and turning daily cash receipts over to Turning Point Accounting or placing in SHR safe
    2. Supervise and direct the daily activities of all SHR staff, volunteers, and community service workers. This includes scheduling replacements for staff that calls in sick and scheduling daily lunch coverage
    3. Coordinate the daily sales & post on board
    4. Handle all customer or donor problems that staff are not able to resolve
    5. Perform any other duties necessary to ensure the safe & smooth operation of the store


    Working Conditions:

    1. Must be able to work independently
    2. Allows for flexibility in schedule and job function
    3. Must be able to lift 25 pounds
    4. Must be able to sit or stand for extended periods of time
    5. Must be available to work week-ends
    6. Must be able to work flexible hours
    7. Must be prepared to work in all weather conditions

    Interested persons should submit a cover letter and resume to: mailto:hr@turningpointmacomb.org

    Or mail to:
    Turning Point
    Attn: Vicki Putnam
    PO Box 1123
    Mt. Clemens, Mi 48046

    No phone calls will be accepted

    Individuals with diverse backgrounds are especially encouraged to apply. Turning Point is an equal opportunity/equal access organization fully committed to achieving a diverse workforce.

  • Shelter Program Case Manager (Jr.)

    Reports to: Director of Shelter/Crisis Services
    Classification: Full Time Non-Exempt 40 Hours per week

    General Description and Qualifications: The Case Manager – Junior will work closely with shelter residents to provide information, support, referrals, follow-up, and advocacy to assist residents to meet their individual service goals. A Bachelor’s Degree in a human services field or 2-5 years of experience working with survivors of domestic or sexual violence is required. This position has no supervisory responsibilities. Transporting shelter residents is required. Must be able to flex schedule to fill in weekend and midnight shifts. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License and a good driving record. Must pass a criminal background check as a condition of employment.

    Pay Rate: $13.00-$18.00 per hour

    Principal Duties and Responsibilities:

    1. Implement agency and program mission and empowerment philosophy
    2. Administer and implement agency policies and procedures
    3. Maintain agency policy on confidentiality, record keeping and professional ethics
    4. Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources
    5. Meet with all assigned residents 2-3 times per week, to follow-up on progress with established goals like housing, etc
    6. Conduct weekly resident council meetings for survivors to share resources, updates, shelter events, etc
    7. Address communal living issues with residents
    8. Develop and maintain updated referral list of local service agencies and resources
    9. Conduct weekly housing and employment search trips with current residents as needed
    10. Work with Senior Case Advocates to create, plan and implement a basic computer skills competency curriculum that will assist residents to meet their housing, employment, and plan-related goals
    11. Provide advocacy as needed for residents with community organizations
    12. Support the work of the Senior Case Advocates on a daily basis by filling in to assist, as needed
    13. May be required to transport residents in personal vehicle as needed
    14. Follow up and modify safety assessment and safety plans of residents as needed
    15. Regularly attend all staff meetings, in-services and workshops
    16. Conduct relationships with staff to promote mutual respect, improvement of services, and interdepartmental program development
    17. Notify the Director of Shelter/Crisis Service, Chief Program Officer of DV Services or Chief Executive Officer of any emergency situations that may affect Turning Point staff and clients
    18. Perform all other duties as assigned by the Director of Shelter/Crisis Services


    Working Conditions:

    1. Must be able to work independently
    2. Allows for flexibility in schedule and job function
    3. Ability to climb stairs
    4. Ability to lift 20-30 lbs
    5. Ability and willingness to be available for non-scheduled emergency call-in when necessary

    Interested persons should submit a cover letter and resume to: mailto:hr@turningpointmacomb.org

    Or mail to:
    Turning Point
    Attn: Vicki Putnam
    PO Box 1123
    Mt. Clemens, Mi 48046

    No phone calls will be accepted

    Individuals with diverse backgrounds are especially encouraged to apply. Turning Point is an equal opportunity/equal access organization fully committed to achieving a diverse workforce.

  • Truck Driver for Donation Pick-ups

    Reports to: SHR Store Manager
    Classification: Part Time Non-Exempt 10-15 hours

    General Description and Qualifications: he truck driver is responsible for picking up donations of furniture (with a partner) from homes and businesses. Must have excellent customer service skills to deal with donors in a kind and courteous manner. Must have the ability to lift a minimum of 80-100 lbs. and move furniture. Must be able to read a map and plan a route. Must have a high school diploma or GED. Must have the ability to work with diverse populations. Driver must have a valid Michigan Chauffeur License and a clean driving record. Driver must also hold a valid DOT medical exam card. Must pass a criminal background check as a condition of employment. Flexible schedule.

    Pay Rate: $20.00 per hour

    Principal Duties and Responsibilities:

    1. Implement agency and program mission and empowerment philosophy
    2. Administer and implement agency and Second Hand Rose policies and procedures
    3. Maintain agency policy on confidentiality
    4. Ensure the highest level of customer service and donor relations. Interact with donors to answer questions and solve problems. Provide a friendly, service oriented environment
    5. Pick-up regular furniture donations and occasional Turning Point pick-ups as scheduled by the Store Manager
    6. Responsible for planning route and preparing maps for daily pick-ups to ensure timely, accurate and efficient pick-ups
    7. Responsible for loading and unloading donated furniture and miscellaneous items on truck, taking care not to damage donor’s property, the donated goods, and SHR property
    8. Responsible for maintaining adequate fuel supply and the cleanliness of the inside and outside of the truck
    9. Responsible for following SHR safety procedures and utilizing the proper safety equipment as required
    10. Responsible for the secure and safe operation of SHR truck and equipment
    11. Report any problems with the vehicle immediately to the Store Manager
    12. Prior to pick up prepare furniture department for new items. Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety
    13. Responsible for accepting or refusing donations based on SHR guidelines
    14. Assist with the removal of purchased furniture and the disposal of unwanted items
    15. Be aware of and adhere to Second Hand Rose policies with regard to staff purchases. Report all possible losses to management
    16. Keep Store Manager informed of all potential problems, incidents and donor concerns/comments
    17. Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point
    18. Conduct relationships with SHR and agency staff and volunteers to promote mutual respect and a positive and productive work environment
    19. Notify the SHR Store Manager, or Chief Operating Officer of any emergency situations that may affect Turning Point staff and clients
    20. Perform all other duties as assigned by the SHR Store Manager


    Working Conditions:

    1. Must be able to work independently
    2. Allows for flexibility in schedule and job function
    3. Must be able to lift 80-100 pounds
    4. Must be able to sit or stand for extended periods of time
    5. Must be able to work flexible hours
    6. Must be prepared to work in all weather conditions

    Interested persons should submit a cover letter and resume to: mailto:hr@turningpointmacomb.org

    Or mail to:
    Turning Point
    Attn: Vicki Putnam
    PO Box 1123
    Mt. Clemens, Mi 48046

    No phone calls will be accepted

    Individuals with diverse backgrounds are especially encouraged to apply. Turning Point is an equal opportunity/equal access organization fully committed to achieving a diverse workforce.